Earlier this year, GLE received a report from a customer’s facility in which workers were cutting themselves (fingers/hands) on the sharp ID of a round gage. The engineers at GLE quickly responded to the incident reports and received approval to change the design of the gage to include a radius on the ID versus the sharp edge.
After halting production and rerouting the jobs to include the extra operation, parts shipped to the customer in a timely manner with the radius.
Upon a follow up with the facility, the customer was happy to report, “the gages are great. The change on the ID no longer snags on the finger, causing a cut.”