Customer Satisfaction Survey Resultsasmith
We would like to send a thank you to all the respondents of the GLE-Precision Customer Satisfaction Survey. The survey was live from the end of July through early August. Respondents of the survey were rewarded with a Yeti tumbler engraved with their name. The biennial survey allows us to hear our customers voices in areas of concern and admiration.
Over the years with the survey results and customer suggestions, GLE has implemented open order reports along with executing an email tracking system for shipped orders. The 2017 survey feedback included customers being satisfied with our response to inquiry time, exceeding expectations for quality and praise for our abilities in precision grinding and lapping.
Thanks again to all who participated.